Terms and Conditions

Effective Date: June 2025

Thanks for choosing Instromart! Before you shop with us, please take a moment to read through these Terms & Conditions. They explain how we operate, what you can expect, and what we ask from you in return.

By browsing our website or placing an order, you’re agreeing to the terms below:

1. Using Our Website

I) You’re welcome to browse and shop from our website as long as you follow the law and respect our terms.

II) Please don’t misuse the site or disrupt the experience for others.

2. Product Details

I) We aim to keep all product information accurate and up to date.

II) Sometimes mistakes happen — if they do, we’ll fix them as soon as possible.

III) Images on the website are for illustration only. The actual product may vary slightly.

3. Prices

I) All prices are shown in Australian Dollars (AUD) and include GST unless otherwise mentioned.

II) We may update prices at any time, but confirmed orders won’t be affected by price changes.

4. Orders

I) When you place an order, you’re making an offer to buy from us.

II) We’ll confirm your order by email once it’s accepted.

III) If an item becomes unavailable after you place your order, we’ll contact you quickly with options.

5. Payments

I) Our system requires payment at the point of ordering to proceed.

II) We accept secure payment methods like credit/debit cards and PayPal.

III) All transactions are processed safely through trusted payment gateways.

6. Delivery

I) Orders are usually packed and dispatched within 1–3 business days.

II) Shipping times vary depending on your location.

III) Once your order ships, we’ll provide tracking information so you can follow its progress.

IV) Please double-check your delivery details — we can’t be held responsible for delays caused by incorrect addresses.

7. Warranty

I) Some items come with a manufacturer’s warranty.

II) Make sure to keep your purchase receipt or confirmation email in case you need it for support or warranty.

III) Warranty coverage may differ between products. Please refer to individual listings or documentation.

8. Liability

I) We take pride in our service, but we’re not responsible for indirect or unexpected losses.

II) Our responsibility is limited to the value of the product you bought, where the law allows.

9. Account Details

I) If you register an account with us, please make sure your information is accurate.

II) You’re responsible for keeping your login details safe.

10. Privacy & Data Use

I) We respect your privacy and only collect the data we need to process orders and improve your experience.

II) We won’t share or sell your personal information. You can find more details on how we handle personal information in our Privacy Policy.

11. Content & Copyright

I) Everything you see on our site — text, images, logos — is owned or licensed by us.

II) All site content is protected. Reproduction or distribution of this material is not allowed without prior approval from us.

12. External Websites

I) Sometimes we link to other websites for your convenience.

II) We’re not responsible for their content, policies, or how they use your information.

13. Legal Stuff

I) All terms are interpreted in accordance with the laws of Western Australia.

II) If there’s ever a disagreement, it’ll be handled through the local courts.

14. Updates to These Terms

I) We may update these terms now and then to reflect changes in our business or the law.

II) We’ll always post the latest version here. By continuing to use our website, you accept the latest version of our terms.

15. Need Help?

We’re here for any questions, issues, or returns.

 📧 Email: reachus@instromart.com.au

📞 Phone: 1300 000 000